What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Sending for Email Alerts

    Asked by Ninhos on July 07, 2013 at 06:08 PM

    I am not receiving e-mail alerts

    My forms send e-mail to: mestreas@gmail.com he is Ok

    thank you

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    Answered by jeanettebmz on July 07, 2013 at 07:07 PM

    Your email was in our bouncing list, we apologize for the inconvenience as this is caused by a technical problem which is affecting our email notification system, please make sure you set up correctly the Sender Name (map it to the Name field in the form) and the Email address (mapped to noreply@jotform.com)



    If you want to reply back to the user, then you could set Reply-To  field to the Email address field from your form