What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happened with my acc ?

    Asked by Nguyen Anh Tuan on April 30, 2011 at 02:34 AM
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    JotForm Support

    Answered by liyam on April 30, 2011 at 03:16 AM

    Hello Nguyen,

    We apologize for your inconvenience.  I have checked your account and saw ilebsm was suspended.

    The reason for this was that our system was triggered in auto suspending your account when your forms revealed fields similar to a phishing form.

    Please confirm to us that these forms are not used for phishing, so we can unsuspend your account.

    I have unsuspended your account now.

    If you have other concerns or inquiries, please let us know.

    Thank you.