What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Email was blocked by jotform

    Asked by prettyxshoppe on July 07, 2013 at 08:21 PM

    I am unable to send notifications to the receipient email address : prettyxshoppe@hotmail.com. Any way to solve this problem or did I violate any terms and conditions?

    Page URL:
    http://www.jotform.me/prettyxshoppe/prettyxshoppeorderform

    JotForm email problem hotmail
  • Profile Image

    Answered by sidharth_kch on July 08, 2013 at 01:24 AM

    @prettyxshoppe

    Your email address "prettyxshoppe@hotmail.com" was in our bounce list.

    We are having a technical glitch and our development team is already working on resolve this issue. I checked your notification setup and see one of the notification alert is set as custom sender email.

    As advised, request you to please change your notification's "sender Email" to "noreply@jotform.com".

    Let us know if you continue to have this issue.

    Thanks,

    Sidharth