Email was blocked by jotform

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    prettyxshoppe
    Asked on July 07, 2013 at 08:21 PM

    I am unable to send notifications to the receipient email address : prettyxshoppe@hotmail.com. Any way to solve this problem or did I violate any terms and conditions?

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    sidharth_kch
    Answered on July 08, 2013 at 01:24 AM

    @prettyxshoppe

    Your email address "prettyxshoppe@hotmail.com" was in our bounce list.

    We are having a technical glitch and our development team is already working on resolve this issue. I checked your notification setup and see one of the notification alert is set as custom sender email.

    As advised, request you to please change your notification's "sender Email" to "noreply@jotform.com".

    Let us know if you continue to have this issue.

    Thanks,

    Sidharth