Form in restore mode.

  • Profile Image
    Joerian
    Asked on June 14, 2020 at 09:14 AM

    Dear Sir/Madam,

    Is there something that can be done because I am trying to view my form but it says that it can not be found , it is in restore mode

    https://www.jotform.com/answers/2093373-Forms-are-in-restore-mode

    I found the solution on this page, I guess, but I don't know how to solve this.


    Please help,


    Best regars 


    Joerian Lazaroms

  • Profile Image
    Amin_N
    Answered on June 14, 2020 at 10:26 AM

    Hi there, Joerian!

    Thanks for reaching out to us!

    We sincerely apologize for any inconvenience you may have encountered.

    Kindly be informed that your account was in dormant status. That's the reason why your forms were in restore mode.

    Moreover, I've successfully set your account back to be active. Please check your forms and let us know if the issue still persists.

    I hope I have been of any help.

    Should you have any further inquiries, we will be more than happy to help.