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weimarchurchmediaAsked on June 14, 2020 at 10:02 AM
Hello,
i am not getting the number of seats in the email responses. is {type a} not the correct link?
Thanks
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roneetReplied on June 14, 2020 at 10:54 AM
I see that the Number of seats field is there in the notification email:
Are you not getting the correct result in this field while the form is submitted?
Can we test your form to see the result?
Also, you can delete the existing notification and create a new one.
Let us know how it goes.
Thanks.
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weimarchurchmediaReplied on June 14, 2020 at 11:28 AMPlease test it. It is not showing up in the email response. Please give us
some suggestions
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Amin JotForm SupportReplied on June 14, 2020 at 12:40 PM
At your request, I have test-submitted your form.
Below is the email notification sent to you:
As you can see above, the "Number of seats" field shows up on email notifications.
Are you still experiencing the issue at your end?
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weimarchurchmediaReplied on June 14, 2020 at 2:28 PMI’m not getting the number of seats from the people’s email response. I
just got an email 9:30 and there is no number of seats
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Amin JotForm SupportReplied on June 14, 2020 at 4:08 PM
The email notification was sent at 12:36:51 EST.
Also, it has the "Number of seats" field as previously shown in my screenshot.
You can always check all your sent emails following the guide below:
How-to-View-All-Your-Form-Email-History
Can you please send us a send us a screenshot of the email you've received?
Please follow the guide below:
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weimarchurchmediaReplied on June 16, 2020 at 9:28 AMHello. I am still not seeing the number of seats in the reply email from
the reservation site. Please help
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Bert_AReplied on June 16, 2020 at 11:04 AM
Hi,
I've tested this and it does actually show the numbers of seats on the autoresponder to the clients as you can see in the following screenshot.May I please confirm if you're still experiencing the issue, I'd suggest you provide us a screenshot.
How-to-Post-Screenshots-to-Our-Support-Forum -
weimarchurchmediaReplied on June 16, 2020 at 11:28 AMI’m not seeing it on my end.
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roneetReplied on June 16, 2020 at 12:55 PM
From the server logs, I have noticed that the number of seats is not getting displayed in the email notification so I have added another field on the notification email:
If you are still not getting the number of sheets. Please delete the notification email and then re-add.
Let us know how it goes.
Thanks.
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weimarchurchmediaReplied on June 16, 2020 at 1:28 PMThank you!
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