My Account Is suspended.

  • Profile Image
    Rafael Garay 
    Asked on June 14, 2020 at 02:59 PM

    HI,


    I just opened my account and made one form, then I was suspended. I am creating a business questionnaire for my clients. Please let me know what I can do to reactivate.


    Thanks,

    Raf 

  • Profile Image
    Amin_N
    Answered on June 14, 2020 at 07:46 PM

    Hi there, Raf!

    Thanks for patiently waiting.

    Kindly be informed that your account was mistakenly auto-suspended by our Phishing Detection Tool.

    Furthermore, online Form Builders, including Jotform, are sometimes being used for identity theft and we go to great lengths to prevent this. That's why we're so strict when it comes to this matter.

    We've successfully reactivated your account. You may login now with no issues at all.

    I hope I have been of any help.

    Should you have any further inquiries, we will be more than happy to help.