PayPal not connecting

  • paperandpropsco
    Asked on June 14, 2020 at 7:45 PM

    I'm attempting to add my PayPal as a form of payment and my customers are saying that it is showing an error and to contact the form owner. Please advise on what I should do. 

  • Girish JotForm Support
    Replied on June 15, 2020 at 1:16 AM

    I tested your form but could not get any error.

    It is correctly redirecting to the PayPal page for payment:

    15921981131506 11 Screenshot 10

    Please let us know what error is being shown.

    If possible, please provide us a screenshot of the error message.

    This guide will help you attach screenshots on this support ticket link: How-to-Post-Screenshots-to-Our-Support-Forum