How to remove the cancel subscription link in the email autorespoder?

  • Profile Image
    Asked on June 14, 2020 at 08:09 PM
  • Profile Image
    Answered on June 15, 2020 at 03:32 AM

    Are you referring to the payment on your form? If so, as we check your form it seems that it is already connected to your Square connect using Subscriptions correctly.

    Please let us know if you are referring to something different or a different form. We will be happy to take a look again. 

  • Profile Image
    Trevor Montgomery
    Answered on June 15, 2020 at 03:40 AM

    Hi Kiran,

    I was want to change the message on the " Recurring Payments Received" email. Our clients are contracted for 6 months (as in our T & C's) so I need to remove the cancellation option from teh response email




  • Profile Image
    Answered on June 15, 2020 at 05:46 AM

    To clarify are your referring to the email received by the subscriber after they have subscribed using Square?


    Unfortunately, it is not possible to disable the cancel link in the automated email.


    Hope this information helps.

    If you have further questions, let us know.

  • Profile Image
    Answered on June 15, 2020 at 09:27 PM