How to remove the cancel subscription link in the email autorespoder?

  • Reviewd
    Asked on June 14, 2020 at 8:09 PM
  • Kiran Support Team Lead
    Replied on June 15, 2020 at 3:32 AM

    Are you referring to the payment on your form? If so, as we check your form it seems that it is already connected to your Square connect using Subscriptions correctly.

    Please let us know if you are referring to something different or a different form. We will be happy to take a look again. 

  • Trevor Montgomery
    Replied on June 15, 2020 at 3:40 AM

    Hi Kiran,

    I was want to change the message on the " Recurring Payments Received" email. Our clients are contracted for 6 months (as in our T & C's) so I need to remove the cancellation option from teh response email


    Thanks

    Trevor

     


  • Richie JotForm Support
    Replied on June 15, 2020 at 5:46 AM

    To clarify are your referring to the email received by the subscriber after they have subscribed using Square?

    How to remove the cancel subscription link in the email  autorespoder? Image 10

    Unfortunately, it is not possible to disable the cancel link in the automated email.

    Guide:https://www.jotform.com/help/559-How-do-I-work-with-Square-Subscription-and-cancel-it-in-JotForm

    Hope this information helps.

    If you have further questions, let us know.

  • Reviewd
    Replied on June 15, 2020 at 9:27 PM

    Thanks