Can't open a picture.

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    Zulkarnain 
    Asked on June 15, 2020 at 03:53 AM

    Hi. I cant open a picture in the form taken by my client

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    Ariel_P
    Answered on June 15, 2020 at 04:43 AM

    Hi there,

    Thank you for reaching out to us.

    Make sure you are logged in to your account when attempting to view the images.

    You may refer to our How to View Form Submissions guide for more information on how to view your submissions.

    If you're trying to view the images from the email notification, you need to update your privacy settings here: https://www.jotform.com/myaccount/settings


    Please give it a spin and should you have any further inquiries, we will be more than happy to help.