Unable to receive email notifications

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    Scienceposters
    Asked on July 08, 2013 at 04:47 AM

    I'm receiving no email notifications of uploads - what's going on??!

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    khrisell
    Answered on July 08, 2013 at 05:19 AM

    Hello,

    We are very sorry for any inconveniences that it may have caused.

    I have removed info@scienceposters.co.uk  the bounce list  and you should be able to receive email now.

    Please refer to this guide to prevent this issue to happen in the future.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Kindly try the test email and let us know if problem persists.

    Thank you for using JotForm.

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    Scienceposters
    Answered on July 08, 2013 at 05:27 AM

    thanks for sorting. The link to the guide does not work though

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    gori-mathew
    Answered on July 08, 2013 at 05:53 AM

    Hi,

    Apologies about that please go through this link instead.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues

    Thanks for using Jotform!