AUTORESPONDER EMAIL: How can I attach multiple files?

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    Asked on June 15, 2020 at 06:51 AM


    how can I enclose more than 1 attachment to the auto response Email (see attached)? In our case, we want to include 4 attachments in PDF format.

    Thank you for your help!

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    Answered on June 15, 2020 at 08:19 AM

    Hello @esgmedia,

    The ATTACH A FILE option of the AUTORESPONDER only allows 1 attachment. If you need to have multiple files attached to the email, the only way around this is to create multiple (separate) AUTORESPONDERS with 1 file attached to each.

    Another approach you can do is to host the files yourself somewhere online (e.g. on your FTP, cloud storage, etc.) then just add downloadable links to it on your AUTORESPONDER email template. That way, your users can just click the download link to view the attachments you're hoping to include. 

    This feature may be important to you and many other users so I have sent a feature request to our developers. However, we cannot promise anything as there are many limitations regarding email servers. We will update you via this thread as soon as possible.