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    Not receiving emails

    Asked by positivecf on July 08, 2013 at 05:45 AM



    I'm not receiving the order sent to my emails after the 'submit' is clicked.


    Email server is working fine.


    Please help!



    Page URL:

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    JotForm Support

    Answered by Morian on July 08, 2013 at 06:11 AM


    I checked the emails you are using for Email Alerts and I found them in our bounce list. I have removed the emails from our bounce list so that should fix it.

    Let us know if the problem persists, though. Thanks!