Not receiving emails

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    positivecf
    Asked on July 08, 2013 at 05:45 AM

    Hi,

     

    I'm not receiving the order sent to my emails after the 'submit' is clicked.

     

    Email server is working fine.

     

    Please help!

     

    Thanks

  • Profile Image
    Morian
    Answered on July 08, 2013 at 06:11 AM

    Hello!

    I checked the emails you are using for Email Alerts and I found them in our bounce list. I have removed the emails from our bounce list so that should fix it.

    Let us know if the problem persists, though. Thanks!