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sthazetheAsked on June 15, 2020 at 9:06 AM
please help, i need to upgrade this asap.
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Sonnyfer JotForm SupportReplied on June 15, 2020 at 9:42 AM
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sthazetheReplied on June 15, 2020 at 11:54 AM
used the link and upgraded, how long do I have to wait for it be activated ?
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Jimmy_DReplied on June 15, 2020 at 2:04 PM
Sorry for the frustrations. We haven't received the payment yet. Have you paid using a Credit or Debit Card? If yes, can you please send us a copy of the invoice you have received?
Kindly let us know. We will be glad to help you resolve the issue.
Regards,
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sthazetheReplied on June 15, 2020 at 3:55 PM
Did not receive an invoice, but when I try to pay -
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Mike_G JotForm SupportReplied on June 15, 2020 at 7:35 PM
I have checked your account and it now has an active Bronze Monthly subscription.
You can confirm that on the billing page of your account.
https://www.jotform.com/myaccount/billing
You can also check your subscription invoices on that page.
Please feel free to let us know if you need any further assistance.