Why can't I edit my form?

  • idhcentralops
    Asked on June 15, 2020 at 9:57 AM
  • Ashwin JotForm Support
    Replied on June 15, 2020 at 10:59 AM

    I am sorry for the trouble caused to you. I did check your account "idhcentralops" and did not find any issue with that. You should be able to edit your form without any problem.

    Do you see any error message when you try to edit your form? I would suggest you to please share a screenshot of the issue, and we will take a look. The following guide should help you how to upload image in forum post: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    I would also suggest you to please clear your browser cache and then try again. The following guide should help you how to clear your browser cache: http://www.wikihow.com/Clear-Your-Browser's-Cache

    We will wait for your response.

  • idhcentralops
    Replied on June 17, 2020 at 3:46 AM

    Thanks, it's working now. Must have been the browser that I was using.


  • Ashwin JotForm Support
    Replied on June 17, 2020 at 5:05 AM

    I am glad to know that you are now able to edit your forms.

    Do get back to us if you have any questions.