Paypal invoicing

JimMcCool

Asked on June 15, 2020 at 11:13 AM

I have no problem connecting with PayPal Business; I cannot complete connection to PayPal Invoicing. The process is fine up to the point I return to JotForm. I get the processing please wait screen and never goes past this point.
Anita_K

Replied on June 15, 2020 at 12:01 PM

Hi,

thank you for reaching out to us. We apologize for the inconvenience. Can you please navigate back to this screen where the integration gets stuck, and then open your browser's console?

Please send us a screenshot about this, so that we may understand the cause of this issue better.

Thank you in advance.
JimMcCool

Replied on June 15, 2020 at 6:24 PM
Girish JotForm Support

Replied on June 15, 2020 at 10:05 PM

Hello,

Your last response came in empty. You can click on this link, and reply to this ticket link. After that click on Post Answer.
weisslakehouse18

Replied on June 18, 2020 at 1:51 PM

I am having the same issue. However, mine gets to the "the webpage you are viewing is trying to close this tab. Do you want to close this tab?" When I press yes JotForm closes out and when you go back to the form it asks you to connect to PayPal not recognizing that you already have. If you press no nothing happens. If you don't press anything it won't let you open the console. If I press no this is the console screenshot.
John Support Team Lead

Replied on June 18, 2020 at 4:13 PM

Hello @weisslakehouse18 - I have moved your question to a separate ticket so we can discuss it further.

I will be posting my response via this link shortly: https://www.jotform.com/answers/2398172
JimMcCool

Replied on June 18, 2020 at 10:38 PM
Girish JotForm Support

Replied on June 18, 2020 at 11:50 PM

Hello,

I checked your form "201642966523154" and it seems that you have connected the form to PayPal Business payment field and it is successfully connected:

Please let us know on which form are you facing the issue with PayPal invoicing.