SMTP Not Working

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    Asked on June 15, 2020 at 11:20 AM


    We use Sendgrid for SMTP and it doesn't appear to be trying to use that in my Event Details form, even though it is set up. can you help with this please?

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    Answered on June 15, 2020 at 12:26 PM

    I checked the email logs and the emails were sent successfully. You can also check the email logs. 

    How to View All Your Form Email History

    If you did not receive the emails, I can only assume that your SMTP credentials are not correct. Please double-check if your SMTP credentials are correct. 

    How to Edit/Delete Sender Emails on SMTP Settings

    How to Setup SMTP for a Form