Upgrade does not go into effect

  • Profile Image
    valincasting
    Asked on June 15, 2020 at 11:48 AM

    Hi!


    I am trying to upgrade from Bronze to Silver, and it says it goes through successfully. However, my plan seems stuck at Bronze. 

    Could you please assist? 

    thanks


  • Profile Image
    IvayloK
    Answered on June 15, 2020 at 01:07 PM

    We have not received a payment for the Silver. Which Silver do you want? The monthly or the yearly?

    Please provide this information and we can give you a direct link to upgrade.

    We will wait for your response.