Why is my form not found?

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    Asked on June 15, 2020 at 11:52 AM

    Hello. I have just created a form and whenever I preview or publish it, it keeps saying that the form is not found and that it is in restore mode. What could possibly be the reason for that? Thanks!

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    Answered on June 15, 2020 at 01:08 PM

    Greetings and thank you for your message.

    Since you did not log in to your account for a long time, your account was set as Dormant. 

    I have enabled your account, and you should have no problems accessing the forms.

    Thank you for your understanding.

    Let us know if you have any additional questions.