Why is my form not found?

  • dada_0594
    Asked on June 15, 2020 at 11:52 AM

    Hello. I have just created a form and whenever I preview or publish it, it keeps saying that the form is not found and that it is in restore mode. What could possibly be the reason for that? Thanks!

    Jotform Thread 2389690 Screenshot
  • Bojan Support Team Lead
    Replied on June 15, 2020 at 1:08 PM

    Greetings and thank you for your message.

    Since you did not log in to your account for a long time, your account was set as Dormant. 

    I have enabled your account, and you should have no problems accessing the forms.

    Thank you for your understanding.

    Let us know if you have any additional questions.