Your connection is not private error when accessing form

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    Asked on June 15, 2020 at 01:34 PM


    A colleague is unable to fill out the Jotform as it is bringing up the attached screen.

    Please could someone help fix?

    Thank you1592242485IMG-20200615-WA0010.jpg

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    Answered on June 15, 2020 at 04:48 PM

    1) Please ask them to make sure that the date and time are set correctly on their device.

    2) If they use a VPN or Proxy connection, ask them to disable it. They can also try accessing the form using a different internet connection or device.

    If this does not help, please let us know.