Your connection is not private error when accessing form

  • Profile Image
    tvpreports
    Asked on June 15, 2020 at 01:34 PM

    Hi,

    A colleague is unable to fill out the Jotform as it is bringing up the attached screen.

    Please could someone help fix?

    Thank you1592242485IMG-20200615-WA0010.jpg

  • Profile Image
    Mike
    Answered on June 15, 2020 at 04:48 PM

    1) Please ask them to make sure that the date and time are set correctly on their device.

    2) If they use a VPN or Proxy connection, ask them to disable it. They can also try accessing the form using a different internet connection or device.

    If this does not help, please let us know.