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  • Profile Image

    Email alerts?

    Asked by ExplorationSociety on July 08, 2013 at 07:48 AM

    Hello,

     

    I've stopped receiving email notifications when one of my forms is filled in. A copy has gone to the person who's filled it in, but not to us. Is there a backlog in the system? I don't think we've edited it to turn off the notifications.

     

    Thanks

    email email alerts My Forms email notifications thanks
  • Profile Image

    Answered by sidharth_kch on July 08, 2013 at 08:11 AM

    @ExplorationSociety

    There were some technical glitch which were caused because of some change in amazon bounce api.  It would be geat if you could send us the list of your recipient email address. We will check if those emails ids are in our bounce list.

    Your email id "info@explorationsociety.co.uk" is not in our bounce list and you should receive submission emails on this email id.

    Thanks,

    Sidharth