What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Email alerts?Asked by ExplorationSociety on July 08, 2013 at 07:48 AM
I've stopped receiving email notifications when one of my forms is filled in. A copy has gone to the person who's filled it in, but not to us. Is there a backlog in the system? I don't think we've edited it to turn off the notifications.
There were some technical glitch which were caused because of some change in amazon bounce api. It would be geat if you could send us the list of your recipient email address. We will check if those emails ids are in our bounce list.
Your email id "firstname.lastname@example.org" is not in our bounce list and you should receive submission emails on this email id.