Logging in

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    Denise Fleischmann
    Asked on June 15, 2020 at 04:17 PM

    Every time I try to log in we receive a message saying we have attempted to log in more than 5 times with the incorrect information. We had only attempted to log in once. I also changed the password thinking that would correct the problem. We are still locked out. Please advise.


    Denise Fleischmann

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    gerardw
    Answered on June 15, 2020 at 08:21 PM

    Hello Denise,

    This looks like a duplicate ticket. I can see that my colleague has already addressed your issue on your other ticket:https://www.jotform.com/answers/2390548-Logging-in