Updating and having payment issues

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    Stephanie Trotter 
    Asked on June 15, 2020 at 04:28 PM

    I am trying to upgrade my account but it is not taking my payment information. Please help. 

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    Answered on June 15, 2020 at 08:24 PM

    We apologize for inconvenience. I checked on the account/username trotterfam214  and I noted that it was upgraded to BRONZE-Monthly plan today.

    You can also review the details in your my account Billing page https://www.jotform.com/myaccount/billing

    Let us know if you need further assistance.