Updating and having payment issues

  • Stephanie Trotter
    Asked on June 15, 2020 at 4:28 PM

    I am trying to upgrade my account but it is not taking my payment information. Please help. 

  • jonathan
    Replied on June 15, 2020 at 8:24 PM

    We apologize for inconvenience. I checked on the account/username trotterfam214  and I noted that it was upgraded to BRONZE-Monthly plan today.

    You can also review the details in your my account Billing page https://www.jotform.com/myaccount/billing

    Let us know if you need further assistance.