What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Status of partially completed forms - want to see their data

    Asked by Barkley on July 08, 2013 at 08:25 AM

    I would like to see the status of my customer submission when the use the second work around with the email being part of the URL.  See attachment.

    Screenshot
    status email
  • Profile Image
    JotForm Support

    Answered by Welvin on July 08, 2013 at 09:37 AM

    Hi,

    Unfortunately, you will not be able to see the data unless they submit the entries to the form. Saved data using Session URL (with email as part of the URL) will not be visible to your Form Submissions Page.

    You might want to ask your user/customer to submit the form completely so you can review. 

     

    Thanks

  • Profile Image

    Answered by Barkley on July 08, 2013 at 11:04 AM

    Is the data being stored on your servers using session URL.  If it is, then you may want to consider adding it as a feature like my picture above as an "Incomplete Submission".

  • Profile Image
    JotForm Support

    Answered by Welvin on July 08, 2013 at 12:31 PM

    Is the data being stored on your servers using session URL.

    -No, it is stored on your user/customer browsers database.

    ---------

    You may want to consider this suggestion:

    1. Set all form fields as Not Required so they can submit the form without filling up some other fields.

    2. Add an Auto Responder and in the Auto Responder Message settings, add the Edit Link so when they submit, they will receive an email message that contains the edit link of their submission.

    The downside of this is that when they submit a form using the edit link, it will be counted as a new submissions.

     

    Thanks