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William lewisAsked on June 15, 2020 at 6:08 PM
I have been trying to get access to a link on all the mobile devices and my pc. All i get is an unauthorized message every single time and I have tried changing from safari to google chrome with no success. Any ideas?
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Elton Support Team LeadReplied on June 15, 2020 at 10:03 PM
Is that a form link that was shared to you? If yes, make sure to use the same email address where you received the link. So far in your account W**************rd.ac.uk, there's no form shared to you so it's either the form link is no longer shared to your email address or you're using a different email in your account.
Let us know if you have any other questions.