Why are duplicate payment fields showing up for me?

  • ArtsAllianceIL
    Asked on June 15, 2020 at 7:12 PM

    Hi, I just created this donation form to have both single and monthly payment options: https://form.jotform.com/ArtsAllianceIL/Give

    Why is there a Recurring Donation field showing up below the submit button? It's not showing up in my form build.

  • Kevin Support Team Lead
    Replied on June 15, 2020 at 10:46 PM

    I've cleared your forms cache and the issue was fixed, kindly check and let us know if the problem persists. 

    Thanks. 

  • ArtsAllianceIL
    Replied on June 16, 2020 at 10:59 AM

    Yes, that fixed it. Thank you!