Single field not coming through on Airtable integration—no way to debug

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    toolsadmins
    Asked on June 15, 2020 at 07:16 PM

    Hi, we are using Airtable to manage our form responses from Jotform and have mapped the form questions to our fields. One field specifically does not come through—it is a radio button, and the choices match exactly with the single select categories in Airtable. I know the form is receiving the radio button answer because it shows up in my inbox and in our notifications set up via Slack integration. I have other radio buttons that don't have issues. I also created a test field in Airtable with the same single select options in case the field itself was somehow broken, but the test field would not map either. The integration is super opaque so I have no idea how to debug it.

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    EltonCris
    Answered on June 15, 2020 at 10:51 PM

    I assume this is the form in question https://www.jotform.com/form/201466372336151. Can you please let us know which specific radio button field that's not sending data to Airtable?

    So far on my test using Single Choice on the Form and Single Select on Airtable with the same options, it is working fine.

    Here's how my configuration looks like:

    On my test submissions, it is working.