What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Address is Blocked when using "Test Email" button

    Asked by jmmedia on July 08, 2013 at 09:51 AM

    Hi, whenever I want to test my form, Jot Form says that it has blocked my email address and I am not able to recieve the test email. Please help me out!

    Thank you!

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    JotForm Support

    Answered by Welvin on July 08, 2013 at 11:28 AM


    I have check your email address, and they're not into our bounce list. I am also able to send test email using the "Test Email" button. Can you please check?

    Please try to clear your browsers cache and cookies. Clear your forms cache as well by following this guide: How to Clear your Form Cache

    Let us know for the result.