No data on submission

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    comandomillos
    Asked on June 15, 2020 at 09:44 PM

    I HAVE MY FORMS THAT REQUIERED COPY OF A DRIVER LICENSE OR A ID DOCUMENT AND ALSO THE LAST 5 OF A SOCIAL SECURITY BUT SOME FORMS KEEP NOT SHOWING THERE. ALSO CAN I RESTRICT THE TIME A FORM IS SUMMITED?? EXAMPLE THAT THE PERSON CAN NO SUMMIT A FORM WITH A DIFFERENT DATE THAT THE CURRENT DATE 

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    JohnRex
    Answered on June 16, 2020 at 02:51 AM

    I HAVE MY FORMS THAT REQUIERED COPY OF A DRIVER LICENSE OR A ID DOCUMENT AND ALSO THE LAST 5 OF A SOCIAL SECURITY BUT SOME FORMS KEEP NOT SHOWING THERE. 

    You were right. I can see that there was no data in the SSN field, but the uploaded IDs are there when I checked the submissions.

    15922899242390855.png

    I have cloned the form and made a few tests but was not able to replicate the issue. May we know if the form is embedded on a webpage? Can we make a submission to your form so we can test it as well?

    Also, I just noticed that you have just modified the SSN field today. Has it been set to "Not Required" recently? If so, it could be the reason why there was no data submitted as the user might have intentionally left it blank.

    15922900872390855 2.png

    ALSO CAN I RESTRICT THE TIME A FORM IS SUMMITED?? EXAMPLE THAT THE PERSON CAN NO SUMMIT A FORM WITH A DIFFERENT DATE THAT THE CURRENT DATE 

    If you're referring to this Date field, I can see that you already managed to prevent the user from adding dates other than the current date:

    15922902812390855 3.png

    Let us know if you need further assistance on this.