Credit Card Processing

  • Dropshopspend
    Asked on June 15, 2020 at 10:06 PM

    How can I make my credit processing more strict. I've had two customers payments go through even though their addresses were wrong. On my authorized net account it showed the payments were declined. But on Jotform the customers said the page told them the payment was processed. How can I prevent this?

  • Vick Support Team Lead
    Replied on June 16, 2020 at 2:54 AM

    Hey there,

    Happy to help you today.

    It seems that this is a second ticket for same issue. Please refer to your ticket on the link below:

    https://www.jotform.com/answers/2384174 and reply to that ticket so we can further assist you.

    Thanks