What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is the JotForm service having trouble today?

    Asked by dciprinting on July 08, 2013 at 09:56 AM

    We have forms on our website where clients can send the files that they need us to print for them.

    I've had 3 clients today who have sent several submissions and they come through the jotform site but it never gets sent to our email, like it usually does, so I have to keep logging into here to be able to retreive their files.

    This is the first time we have this issue , so I don't know if your service is having trouble today. Please advise.

     

    Thank you, 

    Jessica Hernandez
    D.C.I. Printing & Graphics, Inc.
    info@dciprinting.com
    (305) 220-3939 

    Page URL:
    http://dciprinting.com/order.html

    JotForm jotform service Submissions email print
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    JotForm Support

    Answered by KadeJM on July 08, 2013 at 11:19 AM

    Hi Jessica, we're truely sorry about this. This was a problem that actually occurred due to a chance in our Amazon Server which caused you to become blocked. I found you in our bouncelist and removed you. Please let us know if you continue to have problems.

    Result: info@dciprinting.com is IN the bounce list

    Reason(s) : Amazon blacklisted.