Is the JotForm service having trouble today?

  • Profile Image
    dciprinting
    Asked on July 08, 2013 at 09:56 AM

    We have forms on our website where clients can send the files that they need us to print for them.

    I've had 3 clients today who have sent several submissions and they come through the jotform site but it never gets sent to our email, like it usually does, so I have to keep logging into here to be able to retreive their files.

    This is the first time we have this issue , so I don't know if your service is having trouble today. Please advise.

     

    Thank you, 

    Jessica Hernandez
    D.C.I. Printing & Graphics, Inc.
    info@dciprinting.com
    (305) 220-3939 

  • Profile Image
    KadeJM
    Answered on July 08, 2013 at 11:19 AM

    Hi Jessica, we're truely sorry about this. This was a problem that actually occurred due to a chance in our Amazon Server which caused you to become blocked. I found you in our bouncelist and removed you. Please let us know if you continue to have problems.

    Result: info@dciprinting.com is IN the bounce list

    Reason(s) : Amazon blacklisted.