Please unlock my account from suspended

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    Asked on June 15, 2020 at 10:52 PM

    Dear Tech Support,

    Kindly please unlock the account from suspending

    Thank you

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    Answered on June 16, 2020 at 04:06 AM

    Hi Firdaus,

    We could not confirm that you are affiliated to the institution you use in your form 83359234049461.

    In order to reactivate your account, we will have to delete the offending forms. Or, kindly provide us the following information:

    1- The URL where your form is used.

    2- Your website or proof of affiliation to a legitimate institution. We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector. Send these proofs to with "Thread #2390963" as your subject.

    We will let you know about the status of your account after a thorough review of your proofs.