PayPal Checkout integration keeps loading

  • marneymatthews
    Asked on June 16, 2020 at 2:49 AM

    I have followed the tutorial "How to Integrate Form to PayPal Checkout" and followed all the steps up to step 4. then it says it was successful but keeps loading for hours. please see screenshot.

    Jotform Thread 2391213 Screenshot
    Page URL: https://www.jotform.com/api/paypal/oauth.php?merchantId=SALES@DPP.COM.AU&merchantIdInPayPal=8BMHSJT56HFWU&permissionsGranted=true&consentStatus=true&p
  • Kenneth JotForm Support
    Replied on June 16, 2020 at 6:48 AM

    Thank you for reaching support,

    Apologies for the inconvenience, I cloned and tested the form and I was able to successfully integrate PayPal Checkout and make a submission:

    1592303913y1 Screenshot 10

    Please try to connect it first to test mode before going live: 

    1592304227y1 Screenshot 21

    I will clear your form cache so if it still not working, please try to connect with a different browser perhaps in incognito mode or private window.

    Let us know how it goes.

    Best.