What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Email is blocked

    Asked by Denise on July 08, 2013 at 10:31 AM

    I started my working on my order form tab today for my online shop. So some customers are sending their orders but I didn't receive any notifs about it. Then I added my email for notifications but jotform says my email is blocked. Please help me. I need to fix this as soon as possibe.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on July 08, 2013 at 11:54 AM


    I am able to send you a test email using the "Test Email" button. Can you please check? Clear your browsers cache and cookies (How to Clear Your Browser's Cache (with screenshots) - wikiHow). Also clear your forms cache by following this guide: How to Clear your Form Cache.

    Also, register for a Free Account because you are currently using a guest account.

    Let us know for the results.