Can't play the audio data on the form

Hello, 

I am new to Jotform. 
As you can see in my form "Formular" I can't play the audio data although I added the link. 

Thank you. 

Thank you for reaching support,

I opened the form and I was able to hear and play the audio file.

Can you use a different browser to play the audio file on the form?

If still not working, try it on a different device?

I will also clear your form cache so let us know how it goes.

Best.

I tried with different browsers and devices. It still shows me that the file has 0 minutes and 0 seconds and i cant play the audio file.

Thank you

To clarify, is your form embedded to your web page?

I have checked your form and it seems the audio is playing in my end.

Screenshot:

It could be that your browser is blocking the widget. You may try to disable any pop-up blockers in your web browser.

Let us know how it goes.

No I didn't embed the form in a web page. 

Today it worked for a few seconds on my laptop, so that I was abel to play the audio.
But now I can't play the audio anymore on my laptop but on my phone. 

I have an apple laptop and an android mobile phone. Could this be the problem?
Because I asked others to see if they can play the audio and they where able to.

I have tested on my android and IOS mobile devices but I can't replicate the issue at my end.

It could be that your firewall or antivirus is blocking the widget from working.

Kindly try to double check your web browser add-ons or antivirus.

You can also share your console logs when opening the widget.

Guide:https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers