PDF links not working

  • c.crawford
    Asked on June 16, 2020 at 6:03 AM

    Hi - might be related to the other query i have open but when i test out our form CPS registration, the PDF links in the autoresponse email do not work. Get this page 

    Jotform Thread 2391444 Screenshot
  • Sam_G
    Replied on June 16, 2020 at 7:38 AM

    Hi C.crawford,

    Thank you for contacting Support.

    Please make sure you go to Account Settings and disable Require log-in to view uploaded files:

    PDF links not working Image 10

    If this does not work, please disable Require log-in to see submissions. as well.

    Let us know if this resolves your problem.