Will Jotform be adding back SubUsers to regular accounts?

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    Asked on June 16, 2020 at 06:49 AM

    I have recommended Jotform to many people and was just about to upgrade my plan, but have now found out that new Bronze, Silver and Gold accounts no longer allow SubUsers.  I looked at the Enterprise plans, but they are very poor value compared to the standard plans.  Is there any chance the SubUser feature will return to the normal plans?  

    Otherwise sadly I will have to move all my clients to SurveyMonkey.


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    Answered on June 16, 2020 at 08:10 AM

    Greetings and thank you for your message.

    Unfortunately, sub-users are only available for Enterprise users. You are able to use Form collaborations and to assign a form to your users. 

    If you assign a form, your users will be able to access and fill the forms, but not to edit the form. If you share a collaboration link, users are able to modify your form.

    You can click here to learn more about assigning a form, and to read more on collaboration, please click here.

    Let us know if you have any additional questions.