Email alerts not being delivered

  • Profile Image
    doodlersc
    Asked on July 08, 2013 at 11:07 AM

    We are having a major problem with our forms  not being delivered to our email in godaddy. I have adjusted spam settings so we should be getting everything in our inbox.  I have adjusted the forms to be sent from noreply@jotform.com

    The email address we are sending to:  adoption@doodlerescuecollectiveinc.org  The form is located at:  http://doodlerescue.org/page/adoption-application-2

    We also have two other forms with the same problem:

    email supposed to be sent to:  rehome@doodlerescue.org  URL: http://doodlerescue.org/page/rehome-assistance-form

    email: volunteer@doodlerescuecollectiveinc.org  URL:  http://doodlerescue.org/page/foster-application

    This has got to be resolved ASAP or I'm going to have to find a different service.

     

    Jeannine Smith

    Doodle Rescue Collective Inc

  • Profile Image
    Morian
    Answered on July 08, 2013 at 12:20 PM

    Hi Jeannine!

    We are sorry for the inconvenience. There has been some problem with our system that caused this but this has now been fixed. You should be able to receive email alerts now.

    Let us know if the problem persists, though. Thank you.