Notification emails are not sent

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    Asked on June 16, 2020 at 09:42 AM

    We used to receive all complete jotforms through to various emails, but they all appear to have stopped working recently.

    Any ideas why?

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    Answered on June 16, 2020 at 10:56 AM

    Greetings and thank you for your message.

    Can you please let us know does this happen in multiple forms? Does it happen for all submissions? 

    Can you please send us the ID of submission you did not receive in the email? You can click here to see where to find the submission ID.

    Thank you for your cooperation.