Why was my account suspended

  • jalisa
    Asked on June 16, 2020 at 10:06 AM
  • Sam_G
    Replied on June 16, 2020 at 11:24 AM

    Hi Jalisa,

    I have endorsed the account to our backend team for further review. Free accounts are immediately suspended in case our phishing detector detects something suspicious with the form. But, we'll keep you posted here for the evaluation result.

    Apologies for the inconvenience.

  • Sam_G
    Replied on June 16, 2020 at 11:37 AM

    Hi Jalisa,

    Sorry for the inconvenience.  We have reactivated your account.

    You should be able to access your forms now.

    Let us know if you need further assistance.