account access

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    Al 
    Asked on June 16, 2020 at 11:36 AM

    why is my account blocked? Pls fix.  

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    Jovanne_A
    Answered on June 16, 2020 at 11:38 AM

    Hi, thank you for reaching out to us.

    As per checked on our system, your account is currently set to active. Kindly log in to your account with the correct credentials.

    Let us know if you need further assistance.

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    allenwarchol
    Answered on June 16, 2020 at 12:28 PM
    Its not working still
    Sent from Mail for Windows 10
    ...
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    Richie_P
    Answered on June 16, 2020 at 02:52 PM

    It seems you are able to login to account already and the account is in good status.

    Can you please share more information regarding the issue with your account? If you still can't login, kindly share your IP address so that we can check.