How to sign up again after deleting previous account?

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    Francisco-Max Klug
    Asked on June 16, 2020 at 11:37 AM

    I deleted my account on purpose and want to sign up again with the same email but it tells me that the email is already registered.

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    Sam_G
    Answered on June 16, 2020 at 01:46 PM

    Hi Francisco.

    It takes 30 days to fully delete the account.

    As a workaround, we can restore your deleted account. Then, you will be able to change the account name if needed. Please let us know if you would like to proceed this way.