Form won't submit - Please Wait

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    Frank_Jillian
    Asked on June 16, 2020 at 12:03 PM

    My Commitment to Erie Submission form is stuck on "PLEASE WAIT" while trying to submit an entry. 
    https://form.jotform.com/201485213647050
    How do we fix that? 

  • Profile Image
    IvayloK
    Answered on June 16, 2020 at 02:15 PM

    I cloned your form and tested it. It seems that this happens because of the Upload field.

    Can you please try to add a new Upload field on the form and hide the old one? You can also delete the old Upload field, but please note that this may also delete some submission data.

    You can also clone and test my form, which works from here:

    https://form.jotform.com/201675277914967

    Let us know if you need any further assistance.