What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problem with email

    Asked by crenshaws on July 08, 2013 at 11:31 AM

    I am having a problem with the email submissions. For some reason JotForm has stopped sending emails to the email address we have had for a long time now. I changed the email and it worked fine and sent the form and I even tried email the old address to make sure its getting emails and it is so its like JotForm wont send to the original email. Please help asap because we are in the middle of using the forms for registration.

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    JotForm Support

    Answered by Morian on July 08, 2013 at 12:42 PM

    Hi! Please refer to my response in this thread: http://www.jotform.com/answers/239247-Check-Bounce-list#1

    Thank you.