Having troubles with out of order line items once submitted.

  • mrsmokestack
    Asked on June 16, 2020 at 12:55 PM

    Hey guys we are having issues with the completed form in pdf form. We use you program for our technicians to go through and complete an inspection. Once that inspection is complete we either print our email a pdf to our clients. Back when we able to use the webview before the JotForm PDF Editor came along everything worked perfect. Now, with the JotForm editor we end up with the questions a photo graph all out of order. I do not want my office staff to have to go into the Editor and edit every report. Is there another option to this. Please find the link to our form below. 

    https://form.jotform.com/90454923750156

    Thanks


    Jeremy 

    Jotform Thread 2392437 Screenshot
  • VincentJay
    Replied on June 16, 2020 at 4:44 PM

    Do you want to use the old PDF document version or the new PDF document version?

    You can update the Form Settings and choose what PDF document you want to use. Here's a screencast guide that you can follow:

    1592340219nfvcvd Screenshot 10

    If I misunderstood your question, please let us know. Thank you.