URGENT! Have lost all the product data on my submissions

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    Asked on June 16, 2020 at 04:39 PM

    Hi somehow the information for all products my customers ordered has disappeared from their forms!

    I got a weird email like an order for someone who had already placed an order 2 days ago and now all the orders are missing their product information.

    This is critical - how can I recover this? I need this in order to do business.

    Let me know ASAP how this can be resolved.


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    Answered on June 16, 2020 at 08:55 PM

    Please avoid opening a duplicate ticket to avoid confusion. We'll respond to you on the following ticket https://www.jotform.com/answers/2392580.