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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Orders going to wrong email.

    Asked by Tirtza on July 08, 2013 at 12:28 PM

    I was enlisted to help set up a JotForm for a store, and the email orders are coming to me instead of going to them.

    I initially set up the account with my email so I could run tests, but then changed all of that over to the email they wanted to use. I have double checked to make sure it's their email on everything, and it is. I don't understand why I am receiving the orders.

    Help PLEASE!

    email JotForm checked
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    Answered by jeanettebmz on July 08, 2013 at 01:55 PM

    We deeply apologize for this, we would need to know the forms affected by this so we can fix them ASAP