If we create a form template then use it for our clients where is the client information stored?

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    CaciKapiti
    Asked on June 16, 2020 at 09:32 PM

    Hi there


    If we create a form template then use it for our clients where is the client information stored? With Jotform or with us?  Does Jotform have access to the client information?

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    Kiran
    Answered on June 17, 2020 at 12:12 AM

    Please note that submissions received to a form shall be stored in the account where the form is created. The data can only be accessed by you when logged into the account. 

    https://www.jotform.com/help/269-How-to-View-Form-Submissions

    Does Jotform have access to the client information?

    The submission data received to your form is completely treated as your own data and private to you. The submission data may be accessed by our support team to provide you with customer support with the design and other technical issues.

    Please read our privacy policy for more information.

    Thanks!