How do I unlock my account?

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    Dr. Krupa Chothani
    Asked on June 17, 2020 at 12:16 AM

    Hi there, I accidentlly locked myself out of my account and mow it says 'account blocked'. How do I unlock my account? I need to access my forms asap so would appreciate it if you were able to unlock my account?

    Thank you!

    Krupa

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    jherwin
    Answered on June 17, 2020 at 03:09 AM

    Accounts enabled with HIPAA Compliance are being lockout due to multiple failed login attempts. I activated your account, you should be able to login now.