What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    error reset password

    Asked by Luis on July 08, 2013 at 12:53 PM

    Hello, I forget my password and I can´t reset it.

    There was an error in your request. Error Number: 116

    reset password Error Number: 116 hello
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    JotForm Support

    Answered by Welvin on July 08, 2013 at 02:21 PM

    Hi Luis,

    I can see one registered account under your email address and three more guest accounts. There's an error with the registered one so I suggest creating another account. Let us know when so we can move all forms from those account to your new account.

    Thanks

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    Answered by Luis on July 09, 2013 at 03:37 AM
    Thanks, I have created new account whith this email:
    luisoon@icloud.com
    El 08/07/2013, a las 20:20, JotForm Support Forum escribi
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    Answered by sidharth_kch on July 09, 2013 at 05:24 AM

    @Luis

    I have moved the forms from your other guest account to your new account "Luisoon"

    Please check and let us know if you are able to see your form.

    Thanks,

    Sidharth

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    Answered by Luis on July 09, 2013 at 11:13 AM
    Yes, it's all OK
    Thanks, very thanks
    Luis
    Enviado desde mi iPhone
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    Answered by sidharth_kch on July 09, 2013 at 12:57 PM

    @Luis

    You are welcome.

    Glad to know that your issue was resolved.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth