What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am not receiving notification to my email address.

    Asked by ennaid0822 on July 08, 2013 at 12:54 PM

    I am supposed to receive email notifications everytime someone fill up forms. I am currently on subscription. My nominated email address is raveyourbeauty@yahoo.com

     

    Please see attached image for a screenshot of the error I am getting everytime I tried sending a test email for one my forms.

    Screenshot
    email My Forms email notifications fill
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    JotForm Support

    Answered by Morian on July 08, 2013 at 01:30 PM

    Hi!

    We are deeply sorry for that as there was a problem with our system that caused your email to be included in the bounce list. It has already been fixed and I have removed your email from our bounce list so it is no longer blocked and you should be able to receive emails now. Thanks.